Privacy Policy

iReverie is committed to safeguarding your privacy. This Privacy Policy outlines how we handle personal information collected through our website and services. By accessing or using iReverie.com, you agree to the terms described in this policy.

1. Background

iReverie is registered in Singapore. This policy explains how we handle personal information that identifies you or can be reasonably linked to you. We may update this Policy from time to time. You can always find the most recent version on our website.

2. What Personal Information Do We Collect?

We collect the information necessary to run our business and provide you with the products and services you request. This includes:

  • Account Registration: When you register for an account on our website, we collect your name and email address.
  • Newsletter Sign-Up: When you subscribe to our newsletter, we collect your email address.
  • Competitions and Surveys: When you participate in our competitions or complete surveys, we collect your name, email address, and other relevant details you provide.
  • Customer Contact: When you contact us, we keep a record of your communication, including your name, email address, and the information you provide.

3. How Do We Collect Personal Information?

We collect personal information directly from you with your consent when you interact with us, such as signing up for an account, subscribing to our newsletters, or contacting us directly.

4. Why Do We Collect, Use, and Hold Your Personal Information?

We collect, use, and hold personal information to deliver our products and services, communicate with you, manage our business operations, and improve your experience. For example:

  • To provide information about iReverie products and services.
  • To manage individual questions, requests, and complaints.
  • To promote and market our products through direct marketing, offers, and promotions.

5. Who Do We Share Your Personal Information With?

We do not sell your personal information. We may share your information with trusted third parties, such as payment processors, shipping companies, and IT service providers, who help us operate our business. We take steps to ensure these parties handle your information safely and responsibly.

6. How Do We Keep Your Personal Information Safe?

We are committed to protecting your information. We use a range of measures, including:

  • Staff Training: Our staff are trained on how to keep your information safe and secure.
  • System Security: We use firewalls, intrusion detection, and other measures to protect our systems from unauthorized access.
  • Data Retention: We keep your information only as long as necessary to provide our services or comply with legal requirements. When no longer needed, we take steps to securely destroy or de-identify your information.

7. Your Rights

You have the right to access, update, or delete the personal information we hold about you. If you would like to exercise any of these rights, please contact us at contact@iReverie.com.

8. Complaints

If you have any concerns about how we handle your personal information, please contact us. We will respond within a reasonable timeframe and work to address your concerns. If you are not satisfied with our response, you may contact the relevant data protection authority.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of those changes.

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